Terms of Service
Effective Date: 1-27-26
Who We Are
Our website address is: https://vistaonthedocks.com.
Our mailing address is: 26 Main St, Toledo, Ohio 43605.
Our phone number is: (419) 928-8446.
For any questions or concerns regarding our Terms of Service, please contact us at [email protected].
Introduction
Welcome to City View Ventures LLC, DBA Vista on the Docks! We operate a wedding venue offering event space, venue tours, and related services designed to help engaged couples find the perfect setting for their wedding day. By accessing our website, requesting information, scheduling a tour, or using any of our services, you agree to be bound by these Terms of Service ("Terms", "ToS"), our Privacy Policy, and any additional terms and conditions that may apply to specific services, communications, or offerings we make available to you.
Our website is secured with a valid SSL certificate, ensuring that your interactions with us are encrypted and protected. In addition, our communication practices comply with applicable national standards and regulations, including A2P 10DLC requirements, to ensure secure, transparent, and responsible messaging. If you do not agree to these Terms, you should not use our website, request information, or engage with our services.
Communication Consent
By submitting a form on this website and checking the relevant communications consent box, you agree to receive notification and or promotional text messages from us, including tour confirmations, appointment reminders, service updates, and special offers. These communications comply with A2P 10DLC regulations, ensuring secure and compliant messaging. If you do not agree to this, please do not provide your phone number.
Message and Data Rates
Please note that message and data rates may apply according to your mobile service plan.
Requesting a Consultation or Venue Tour
Voluntary Transactional Notification SMS Opt-in
When you request information or a venue tour by filling out a form on our website and providing your contact information (name, email, and phone number), you will have the option to check a box to receive SMS text notifications from City View Ventures LLC, Vista on the Docks. These messages may include tour confirmations, reminders, scheduling updates, and service related communications. If you do not wish to receive these notifications, please do not check the box or provide your phone number.
Voluntary Promotional (Marketing) SMS Opt-in
Additionally, you may have the option to check a separate box to receive promotional (marketing) SMS text messages from City View Ventures LLC, DBA Vista on the Docks, such as availability updates, seasonal promotions, or special offers. Promotional messages will be sent no more than once per month. If you do not wish to receive these messages, please do not check the box or provide your phone number.
Unsubscribing from SMS Text Messages
You may cancel either SMS service at any time by texting the word STOP. Upon sending STOP, we will confirm your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us.
To rejoin, sign up again as you did initially, and we will resume sending SMS messages.
If you experience issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at [email protected].
Carriers are not liable for delayed or undelivered messages.
Message Frequency
Message frequency may vary depending on your interactions with us and the services you request.
After submitting a request form and opting in to receive SMS notifications, you may receive a confirmation message acknowledging receipt of your request. If a tour is scheduled, you may receive a reminder SMS 24 hours before your scheduled tour. If you miss your tour, you may receive an SMS prompting you to reschedule. You may also receive occasional service updates related to availability or venue information.
If you opt in to receive promotional SMS messages, you may receive occasional promotional text messages from City View Ventures LLC, DBA Vista on the Docks. These messages will be sent no more than once per month.
For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our Privacy Policy at https://pricing.vistaonthedocks.com/privacy-policy-page.
Help and Support
For assistance or more information, text HELP to (419) 928-8446, or contact us at [email protected].
Opt-Out Option
You have the right to opt out of receiving promotional and notification text messages at any time. To unsubscribe, reply STOP to any message you receive. Upon receipt of your request, we will remove your number from our messaging list.
Use of Services
City View Ventures LLC, Vista on the Docks provides wedding venue tours, event space access, and related services subject to the following conditions.
You must be at least 18 years of age, or the age of majority in your jurisdiction, to schedule a tour, request information, or enter into an agreement with us. You agree to comply with all applicable federal, state, and local laws when using our website or services.
Appointment and Tour Policy
Venue tours may be requested online, by phone, or in person, subject to availability. We kindly ask that you arrive on time for your scheduled tour. Late arrivals may result in a shortened tour or the need to reschedule.
Cancellation and Rescheduling
We require a minimum of 24 hours notice for tour cancellations or rescheduling requests. Failure to provide adequate notice may result in limited availability for future tour requests.
Payment and Refund Policy
Payment terms, deposits, and fees vary depending on the services requested and any agreements entered into with City View Ventures LLC, DBA Vista on the Docks. Any required payments are due as outlined at the time of booking or contract execution.
Refunds are not guaranteed. If you believe a payment issue has occurred, please contact us within 24 hours to discuss your concern. Refunds, if issued, are at the sole discretion of City View Ventures LLC, DBA Vista on the Docks.
Intellectual Property Rights
All content on this website, including text, images, videos, graphics, logos, and service marks, is owned by City View Ventures LLC, DBA Vista on the Docks or its content providers and is protected by applicable copyright and trademark laws. You may not copy, reproduce, or use any content without prior written permission.
Disclaimer of Warranties and Limitation of Liability
City View Ventures LLC, DBA Vista on the Docks provides venue tours and event space services on an as-is basis. While we strive to provide accurate information and a high-quality experience, we make no warranties or representations, express or implied, regarding availability, suitability, or outcomes related to venue use.
Your use of our website, tours, and services is at your own risk. To the fullest extent permitted by law, City View Ventures LLC, DBA Vista on the Docks shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
Indemnification
You agree to indemnify, defend, and hold harmless City View Ventures LLC, DBA Vista on the Docks, its owners, employees, contractors, and agents from and against any claims, damages, losses, liabilities, or expenses, including reasonable attorneys’ fees, arising from your violation of these Terms or misuse of our services.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Ohio and the United States of America.
Changes to Terms of Service
We reserve the right to modify or update these Terms of Service at any time. Changes will be posted on our website, and continued use of our website or services constitutes acceptance of those changes.
Contact Information
Questions regarding these Terms of Service should be sent to [email protected].
Privacy Policy
Please review our Privacy Policy at https://pricing.vistaonthedocks.com/privacy-policy-page.